The complete list

Every feature, in one place. 373 of them, all included.

Chamber Culture CRM is member management, dues billing, events, email, a chamber website and reporting in one platform. Here is every feature, grouped the way your staff works. No plan unlocks more: every chamber gets all of it.

25 categories

Jump to a category

Links in each list open the screen or the page that explains it. Anything marked opt-in is included and stays off until you switch it on.

01 · 19 features

Dashboard and daily work

One screen that tells staff what needs them today, with the numbers that matter beside it.

See it on screen Chamber management software

Needs you today

Your numbers at a glance

Getting around

  • Quick search with Cmd or Ctrl + K
  • Sidebar grouped by work area, coloured with your brand
  • Notification bell and badges
  • Guided setup wizard and setup checklist
  • First-visit tips on every screen
  • Install as an app on any computer or phone
  • Session timeout warning before sign-out
02 · 23 features

Members, contacts and reps

Every business with its people underneath it, searchable, filterable and never duplicated.

See it on screen Member management software Chamber CRM

Member roster

  • Search and sort the whole roster
  • Filter by tag, status, last touch, next step and last portal sign-in
  • Filter at-risk, no website, unreachable and edited-their-own-listing
  • Bulk archive and restore, with an archived view
  • Roster CSV export, custom fields included

Member profile

  • Tabs for overview, contacts, billing, notes, activity, emails and onboarding
  • Profile QR code
  • View the public listing or the portal as the member sees it
  • Welcome kit in one click
  • Profile completeness nudge
  • Listing views over the last 30 days
  • Custom fields
  • Nested business categories with images

Clean data

  • Duplicate warning as you type
  • Possible duplicates card
  • Merge two members: contacts, invoices, payments, registrations, notes and activity move together

Contacts and reps

03 · 10 features

Prospects, applications and joining

A recruiting pipeline for the businesses you want, and a clean front door for the ones that find you.

See it on screen Small chamber software

Prospect pipeline

  • Stages: new, contacted, invited, joined, declined
  • Stage tiles and follow-ups due
  • Target membership level and next step per prospect
  • Invite, convert to member, decline and reopen
  • Bulk updates, quick add, CSV import and export

Applications and inquiries

04 · 14 features

Membership levels and benefits

Price levels the way your chamber actually sells them, and prove every benefit was delivered.

See it on screen Pricing

Levels and pricing

  • Membership levels with price and billing period
  • Per-employee pricing
  • Monthly, quarterly, semiannual or annual billing, or two prices on one level
  • Recommended badge on the join page
  • Online join switched on or off per level
  • Grace period before a member lapses

Benefits

  • Level benefits: event tickets, newsletter ad, directory upgrade or your own
  • Benefits card on every member
  • Benefits usage report
  • Monthly benefit statements
  • Ads included with membership levels

Renewals and changes

05 · 14 features

Engagement, retention and segments

Know who is drifting before they lapse, and keep every conversation on the record.

See it on screen Member retention guide Tracking engagement

Notes and activity

  • Touch log for calls, visits and emails
  • Next-step reminders
  • Last-touch date on every member
  • Visit notes with action items
  • Activity timeline and emails tab

At-risk members

  • At-risk flags with a nightly risk scan
  • Churn risk score with every factor shown, not a black-box prediction
  • Suggested next step for at-risk members AI

Tags, segments and documents

  • Coloured tags on members and contacts
  • Segments for members, community or everyone
  • Build by status, tags, levels and contact tags
  • Add hand-picked people and pasted addresses
  • Preview exactly who is in a segment
  • Documents library with pins and member hub visibility
06 · 13 features

Import, export and switching

Bring your data in without a consultant, and take all of it with you whenever you like.

See it on screen Migrate to Chamber Culture

CSV import wizard

  • Map, preview and commit, in chunks for big files
  • Modes for members, non-members, prospects, contacts and address updates
  • Column mapping suggestions AI
  • Warning when a person's name looks like a business
  • Import history with rollback
  • Automatic address geocoding

Site capture

  • Capture an existing chamber website, run by our team
  • Works with the common chamber platforms and WordPress directory plugins
  • Members, contacts, events, news, jobs, deals, categories, sponsors and pages
  • Platform detection, site health audit, screenshots and a gap report

Your data, always

07 · 18 features

Tasks, approvals and your team

The work behind the work: who does what, what is waiting for sign-off, and who changed what.

See it on screen Security

Tasks

  • Personal and shared task lists
  • Assign, prioritize and comment
  • Due-date reminders
  • Tasks surface in Needs you today
  • Tasks CSV export

Approvals

Team and roles

  • Invite staff by signed link
  • Four roles: chamber admin, chamber staff, accountant (read-only) and board viewer (read-only)
  • Admin-only areas
  • Accountant workspace with invoice, payment and receivables CSVs
  • Preview the app as each role

Accountability

  • Login history with sign-out of other devices
  • Audit log with filters and export
  • Team chat with a general channel and direct messages
  • Time-off tracker: request, approve or deny, add to Google Calendar or any calendar
08 · 19 features

Reports and analytics

Answers for the board without a spreadsheet weekend. Every report exports to CSV.

See it on screen ROI calculator

Membership reports

  • Members by status and by level
  • New members and lapsed members
  • Upcoming renewals and renewal history
  • Retention and churn
  • Drop analysis by reason
  • Member anniversaries and longevity
  • Top industries
  • Member referrals

Money and engagement

  • Revenue by month
  • Dues aging and receivables aging
  • Event attendance
  • Email engagement
  • Inquiries by month, category and member
  • Inquiry engagement

Analytics and board reporting

  • Chamber analytics with export
  • Email digests of your numbers
  • Board reports with PDF
  • Filters and grouping on every report
  • Plain-English report answers that never invent a number AI
09 · 11 features

AI built in, not bolted on

Every AI feature is included, switchable per chamber with a monthly budget, and falls back to doing it by hand.

See it on screen AI chamber management software AI Concierge

Writing

  • Email drafts in your chamber's voice
  • Voice profile built from your sample emails
  • Segment suggestions for a send
  • Website page generation and section rewrites

Working

  • Plain-English reports
  • Import column mapping
  • Next step for at-risk members
  • In-app help buddy

For members and visitors

10 · 23 features

Dues, invoices and billing

Renewals that invoice and remind on their own, and a ledger your accountant can read.

See it on screen Dues billing software Online dues payments guide

Automatic renewals

  • Renewal invoices about 30 days ahead, once automated billing is on
  • Automatic lapse after the grace period
  • Payment reminders 7 days before, and 7 and 21 days overdue
  • Net payment terms
  • Members switch billing schedule in the portal
  • Installments that can require autopay
  • Join fee with exempt levels
  • Marketing package at join

Invoices

  • Draft, issue, void and reissue
  • Reschedule a due date
  • PDF invoices
  • Email with preview and merge fields
  • Bulk send everything unsent
  • Pay links with no login, on your own domain
  • Payment instructions, footer and a mail-in slip
  • Group billing, one invoice per participant

Payments ledger

  • Filters and totals
  • Record check, cash, ACH and transfer
  • Refunds kept as history
  • Receipts and payment-failed notices
  • Ledger CSV export
  • QuickBooks Online hourly sync Opt-in
  • Online card fee pass-through, never on ACH Opt-in
11 · 12 features

Payments and autopay

Your own payment account, your own rates, funds straight to your bank. We add no markup.

See it on screen Integrations

Bring your own gateway

  • Stripe cards and ACH
  • Square, with Apple Pay, Google Pay and Cash App Pay
  • PayPal
  • Authorize.Net
  • Elavon
  • Maya and PayMongo for the Philippines
  • Funds go straight to your account, no markup

Checkout and autopay

  • Hosted checkout, so card numbers never touch your site
  • Test mode before you go live
  • Saved cards in the member portal
  • Card autopay Stripe, opt-in
  • Bank ACH autopay with instant verification Stripe, opt-in
12 · 17 features

Events, tickets and registration

From the first poster to the final headcount, with member pricing and payment built in.

See it on screen Event management software

Build the event

  • Create and edit events with categories and a flyer image
  • Event series with shared tickets
  • Event playbooks with lead tasks
  • Share link and printable QR poster
  • Event report

Tickets and registration

  • Ticket types with member and non-member pricing
  • Member pricing for active members only, if you choose
  • Public registration with payment
  • Several tickets per order, a name on each
  • Waitlist
  • Promo codes
  • Ticket page with a QR code
  • Register from the member portal
  • Guest checkout Opt-in

Event sponsorship

13 · 13 features

Check-in, calendars and reminders

A camera instead of a clipboard at the door, and calendars that fill themselves.

See it on screen Event management software

At the door

Calendars

  • Calendar feed and add-to-calendar
  • JSON event feeds
  • Import up to five iCal or RSS feeds as drafts
  • Members submit community events
  • Public event submission form Opt-in

Reminders

  • Text reminders and ticket texts Needs SMS
  • iPhone app push reminders Per chamber
  • Registration confirmation emails
14 · 13 features

Sponsorships and advertising

Non-dues revenue with proof of value: packages, placements, proposals, e-sign and reports sponsors can open themselves.

See it on screen Member pages

Packages and placements

  • Sponsorship packages and sold sponsorships
  • Ads placed automatically on directory, events, jobs, deals, news and Marketspace pages
  • Image or text ads
  • House ads for open slots
  • Homepage sponsor band
  • Members buy ads and upload their own artwork

Proof for sponsors

  • Performance page: views, clicks, click rate, 30-day trend, days left
  • Advertiser report link with no login
  • Viewable impressions only: half on screen for one second

Selling and signing

  • Proposal builder: several events, PDF and volume discounts
  • Sponsor e-sign with a signing certificate
  • Signed proposal becomes an invoice
  • Public sponsor checkout and invoice me Opt-in
15 · 21 features

Email marketing and member email

Newsletters, announcements and every automated member email, sent from your own domain.

See it on screen Integrations

Broadcasts

  • Simple composer or block designer with undo and redo
  • Templates: renewal reminder, event invitation, monthly newsletter, welcome
  • Brand kit
  • Member highlights block
  • Send later in your time zone
  • Duplicate and test send
  • Send to pasted addresses

Deliverability and consent

  • Safeguards before send: postal address and broken links
  • Delivery report: delivered, opened, clicked, bounced, complained
  • Consent protection and duplicate removal
  • One-click unsubscribe, with resubscribe
  • Bounce and complaint suppression
  • Your own sending domain with DNS instructions
  • Your From and Reply-To
  • BCC-to-file archive

Automated member email

  • Master switch plus a switch per category
  • Welcome, invoice, event, booking, application, job, inquiry, referral and sponsor emails
  • Monthly listing performance digest for members
  • Mailchimp sync
  • Constant Contact sync
  • Public newsletter signup with double opt-in
16 · 8 features

Text messaging

Consent-aware text broadcasts on your own Twilio account.

See it on screen Integrations

Texting

  • Text broadcasts Your Twilio
  • Audiences that respect consent
  • Credits
  • Public text-program signup page

Compliance

  • STOP and START keywords
  • Opt-out web page
  • Consent audit trail
  • Delivery status on every text
17 · 14 features

Automations

Follow-ups that run on their own: pick a trigger, add steps, set the waits.

See it on screen Retention guide

Triggers

  • New member
  • Member lapses
  • Renewal coming up in a set number of days
  • Member becomes at-risk
  • Member has a tag
  • Member pays for something
  • Contact has a tag

Steps

  • Send an email
  • Add a tag
  • Add a note
  • Create a task
  • Wait a set number of days between steps
  • Merge tags in every email
  • Include existing members or renewals when you start
18 · 13 features

Chamber website builder

Your public chamber website is included, with the directory and calendar already wired in.

See it on screen Chamber websites Website comparison Best chamber websites

Pages

  • Homepage editor with stock photos and autosave
  • Up to 30 custom pages
  • Built-in directory, events, news, join and about pages
  • Landing pages at their own short address
  • Header and footer menus
  • 50-step undo

Blocks

  • Library of 25 section blocks
  • Live directory, events, deals, jobs, news and Marketspace blocks
  • Contact form block
  • Templates and patterns

Tracking and embeds

19 · 24 features

Directory and member content

A directory members want to be in, plus the deals, jobs and news that bring visitors back.

See it on screen Member pages Marketplace

Business directory

  • Search with category chips and sorting
  • Card or list view
  • Category pages
  • Embed it on any site
  • JSON feed
  • Visibility rules
  • Contact display controls per member
  • Contact a member, with optional approval
  • Inquiry spam limits

Listings

Member content

20 · 21 features

Member portal

Members update their own listing, pay their own invoices and post their own content.

See it on screen Member portal software

Signing in

  • Emailed sign-in link
  • Optional password
  • Google, Microsoft and LinkedIn sign-in
  • Switch between businesses
  • Home feed and checklist
  • Onboarding survey

Self-service

  • Edit profile and gallery
  • Communication preferences
  • Invoices and pay online
  • Saved payment methods
  • Choose a billing period
  • Post deals, jobs, news and Marketspace items, with optional posting prices
  • Advertise and sponsor an event
  • Sign sponsor documents

Team and leads

21 · 4 features

iPhone app

Chamber Culture on the App Store for staff and members.

See it on screen Tour

In the app

  • iPhone app on the App Store
  • Member and staff features in one app
  • Offline event check-in
  • Push notifications Per chamber
22 · 16 features

Integrations and API

Connect the tools you already use, or build your own with a documented API.

See it on screen Integrations Developers

Connected apps

  • QuickBooks Online
  • Mailchimp and Constant Contact
  • Twilio
  • Zapier: 7 triggers, 9 actions, 2 searches Invite link
  • Google, Microsoft and LinkedIn sign-in
  • Calendar feeds
  • Embedded portal sign-in for your own site

REST API

  • Members, contacts, subscribers, events and registrations
  • Invoices, payments, deals, sponsorships, placements and bookings
  • Scoped API keys, shown once
  • 25,000 requests per day
  • 90-day API request log
  • OpenAPI description

Webhooks and feeds

  • Signed webhooks for members, contacts, invoices, registrations and deals
  • Headless JSON feeds for the directory and events
  • QuickBooks sync log
23 · 13 features

SEO and AI search

Your directory, member pages and events built to be found on Google and cited by AI answer engines.

See it on screen What chamber software does

Found on search

  • Automatic sitemap
  • Structured data on directory, member and event pages
  • Clean, readable addresses
  • Canonical tags pointing at your own domain
  • Old addresses redirect (301) to your own site
  • Indexable member pages and category pages

You stay in control

  • SEO title and description on every page
  • SEO coach that checks each page as you write
  • Google Search Console verification tag
  • Hide any page from search

AI answer engines

  • llms.txt for AI crawlers
  • Machine translation into 10 languages Opt-in
  • Directory AI search for visitors AI
24 · 15 features

Speed, security and reliability

Fast public pages, managed hosting and the paperwork your board will ask for.

See it on screen Security Accessibility Status

Speed and uptime

  • Fast public pages
  • Managed, patched hosting
  • Monitoring of every chamber site
  • Public status page
  • Request tracing on every error

Security

  • Hosted checkout, so card data stays with your processor
  • Signed invite links
  • Login history and audit log
  • Role-based access
  • Full data export
  • Security overview

Accessibility

25 · 5 features

Help and updates

Answers inside the app, and a public record of everything we change.

See it on screen Changelog Roadmap Talk to us

Help and updates

Keep reading

Guides and comparisons

Questions

Frequently asked questions

How many features does Chamber Culture CRM have?

This page lists 373 features in 25 categories, from member records and dues billing to events, email, the chamber website, SEO and security. Every one is included at every plan.

Are any features locked to a higher plan?

No. Every plan includes every feature. Pricing is based only on member count: $150/mo under 500 members, $300/mo for 500 to 2,000 members, and $500/mo for 2,000 to 10,000 members, billed month to month. See pricing.

What does opt-in mean on this page?

A few features stay off until your chamber switches them on, because they change what members or the public see, or what they pay. Examples are the AI Concierge, card fee pass-through and enhanced listings. They are included, you just decide when to turn them on.

Do we need separate software for the website, email or events?

No. The public chamber website, the member directory, email broadcasts, event registration with QR check-in and the member portal are all part of the same platform, sharing one member record.

Can we move our data from our current system?

Yes. The CSV import wizard brings in members, contacts and prospects with a preview and a rollback, and our team can capture an existing chamber website, including members, events, news and sponsors, for you. See how switching works.

Get started

All of it, from day one.

Create your chamber in minutes. No sales call, no "request a quote."

Get started → ▶ See the live demo, no signup